I am an Associate Professor in the School of Communication and Information. I received my PhD in 2010 from the Annenberg School of Journalism and Communication at the University of Southern California. Previously, I was a postdoctoral research at Duke University’s Fuqua School of Business, and a visiting scholar at University of Michigan’s Ross School of Business.
My research examines organizational change in relation to the use of new information communication technologies, focusing specifically on the ongoing transformation of news media industries. I examine organizations from both an internal and external perspective, focusing on the interaction between macro- and micro-level changes. I have studied organizations in a variety of contexts, including an examination of transformation of the news media industry in the United States, an analysis of local newspaper ecosystems, research on technology use in large multinational organizations, and work on social movements.
I utilize mixed methods in my work, including social network analysis, archival research and interviews. Recently, I have been developing new methodology for utilizing large-scale big data for tracing organizational change. My research has led to the development of a series of tools that enable researchers to access data made available by the Internet Archive.
My work is supported by funding from the National Science Foundation, William T. Grant Foundation, Democracy Fund, Institute for Museum and Library Services, and Social Sciences and Humanities Research Council.