I am an Assistant Professor in the School of Communication and Information. I received my PhD in 2010 from the Annenberg School of Journalism and Communication at the University of Southern California. Previously, I was a postdoctoral research at Duke University’s Fuqua School of Business, and a visiting scholar at University of Michigan’s Ross School of Business.
My research examines organizational change in relation to the use of new information communication technologies. I examine organizations from both an internal and external perspective, focusing on the interaction between macro- and micro-level changes. I have studied organizations in a variety of contexts, including an examination of transformation of the news media industry in the United States, an analysis of local newspaper ecosystems, research on technology use in large multinational organizations, and work on social movements.
I utilize mixed methods in his work, including social network analysis, archival research and interviews. Recently, I have been developing new methodology for utilizing large-scale big data for tracing organizational processes. My research has led to the development of a series of tools that enable researchers to access data made available by the Internet Archive.
My work is supported by funding from the National Science Foundation, the Institute for Museum and Library Services, and the Social Sciences and Humanities Research Council.
NCA 2017: Organizational Metrics
At the Annual Meeting of the National Communication Association, in Philadelphia, PA, I’ll be presenting new research on the use of metrics as tools for managing technological change in organizations. This work, with Jeffrey Treem (UT Austin), comes out of a multi-year study examining technology use in a large multinational consulting firm. A draft of the paper is available for download here.
NCA 2017: News Media, Policy and Knowledge Flows
I will be attending the Annual Meeting of the National Communication Association, Nov. 10 – Nov. 13, 2016, in Philadelphia, PA. While there, I’ll be presenting a number of talks that highlight recent research. Highlighted projects include work examining the way that teams within organizations resist attempts to introduction new information community technology, a project examining imitation amongst newspapers during the early days of Web technology, and lastly, an overview of recent research examining the connection between digital news media and the policymaking process.